Q: What is your guarantee policy?

A: We guarantee the timely arrival of your gifts in perfect condition. If you or your recipient are not 100% satisfied, simply return the item for replacement or a prompt refund.

Q: Do you offer shipping insurance?

A: All gifts are insured against loss and damage during shipping at no extra cost to you!

Q: Can I ship my basket anywhere?

A: Almost anywhere, we cannot ship to PO Boxes, APO - FPO Boxes or foreign addresses. We can ship to Hawaii and Alaska but, please add $20 to the listed shipping price.

Q: Can I send a personalized message with my gift baskets?

A:Yes, all baskets that are purchased may include a personal message. When you check out make sure to write your message in the area provided.

Q: What forms of payment does Central Coast Gift Baskets accept?

A: We accept American Express, Visa and Mastercard credit cards; money orders, personal checks and we do offer invoicing on all pre-approved accounts (minimum $1,500 first order). Terms are net 30 days from date of shipment.

Q: Do you collect sales tax?

A: State law requires us to collect sales tax on bath and body baskets as well as all baskets containing wine delivered within the Continental United States.

Q: How long will the gourmet foods in my gift basket stay fresh?

A: This varies, depending on the item. Everything has expiration dates listed on the packaging. Most items are best if consumed within 2-3 months.

Q: When will my basket be shipped out?

A: All orders will be processed within a 24-48 hour period.  If customers prefer that the package be sent out overnight, 2nd, or 3rd day we will make sure these shipping timelines are met. You may call or email to confirm. If it is a local delivery or pick up, please indicate when you would like the gift ready.

Q: Why is there a $3.50 surcharge on alcohol related shipping fees?

A: All shipping carriers charge this amount for the required Over 21 Adult Signature.