Q: What is your guarantee policy?

A: We guarantee the timely arrival of your gifts in perfect condition. If you or your recipient are not 100% satisfied, simply return the item for replacement or a prompt refund.

Q: Do you offer shipping insurance?

A: All gifts are insured against loss and damage during shipping at no extra cost to you!

Q: Can I ship my basket anywhere?

A: Almost anywhere, we cannot ship to PO Boxes, APO - FPO Boxes or foreign addresses. We can ship to Hawaii and Alaska but, please add $20 to the listed shipping price.

Q: Can I send a personalized message with my gift baskets?

A:Yes, all baskets that are purchased may include a personal message. When you check out make sure to write your message in the area provided.

Q: What forms of payment does Central Coast Gift Baskets accept?

A: We accept Visa and Mastercard credit cards; money orders, personal checks and we do offer invoicing on all pre-approved accounts (minimum $1,500 first order). Terms are net 30 days from date of shipment.

Q: Do you collect sales tax?

A: State law requires us to collect sales tax on bath and body baskets as well as all baskets containing wine delivered within the Continental United States.

Q: How long will the gourmet foods in my gift basket stay fresh?

A: The items packaged inside are best if consumed within 6 to 9 months.

Q: When will my basket be shipped out?

A: All orders will be processed within a 24-48 hour period.  If customers prefer that the package be sent out overnight, 2nd, or 3rd day we will make sure these shipping timelines are met. 

Q: Why is there a $3.50 surcharge on alcohol related shipping fees?

A: All shipping carriers charge this amount for the required Over 21 Adult Signature.